Digital radio vs. FM – Why DAB+ is the future
Why DAB+ is the future of radio Crystal-clear reception, more stations, and future-proof – DAB+ offers many advantages over FM. Discover the best digital radios from Soundmaster and upgrade now at ...
The best tips for perfect sound – How to get the most out of your Soundmaster system
How to get the most out of your Soundmaster system With the right tips and tricks, your Soundmaster devices will unleash their full sonic potential. From speaker placement to equalizer settings – r...
Child-friendly music – The advantages of Soundmaster children's radios
Children's radios from Soundmaster – entertainment for the little ones! Our children's radios offer a child-friendly design, easy operation, and modern features like Bluetooth and USB. Perfect for ...
Vinyl is back in fashion – Why Soundmaster record players are the perfect choice
Vinyl is back – and for good reason! Experience the warm, authentic sound of records with a Soundmaster turntable. Our devices combine the nostalgic feeling of vinyl with cutting-edge technology li...
What is the UNDOK app for Soundmaster and what can I do with it?
UNDOK is an app specifically designed to control Wi-Fi-enabled audio devices. It is compatible with a wide range of Soundmaster devices, including Soundmaster HiFi systems, Soundmaster stereo syste...
What does encoding function mean?
This converts music from records, CDs and cassettes into MP3 files. The encoding function digitizes directly via USB, while the track separation function records tracks individually. Supports CD, C...
FAQ
Here you will find frequently asked questions and answers. If your question is not included, call us or write to us in the live chat. We will be happy to help you or answer your question.
Do I have a money-back guarantee?
Yes! With us you enjoy a 30-day 100% money-back guarantee. If you don't like the item, you can simply return it free of charge and get your money back.
Is there a guarantee or warranty for the products?
Every product comes with a 2-year warranty. If your item is defective or no longer works, we will exchange it for you free of charge.
What do I do if the item breaks within the warranty period?
This rarely happens, but if it does happen, please write us a message or give us a call. The item will either be repaired or replaced in Soundmaster's own service workshop in Germany - and it's completely free of charge!
How long does delivery take?
Thanks to our express shipping, your order will be at your home in 1-2 days within Germany. If you order by 2 p.m., we will even ship your order the same day! We ship with DHL.
Do you ship internationally?
Yes, we ship almost worldwide. You can find the corresponding delivery costs here: Shipping costs.
